Reviews

Friendly staff, welcoming environment, professional, & helpful. Right down to the billing department. I have nothing but good things to say about the staff at Professional PT & Sports medicine. Thank you to all who helped in my recovery!

I will admit to being nervous during my 1st visit, but as soon as I walked in the door, the friendly staff (Noreen, Alex, Sue, Sue, Amber, & Sarah) put me at ease. These fine people treat you like family and have fun with you along your journey. I can’t say enough good things about the PPT team. They’re the best!

I came to Professional Physical Therapy with nothing but optimism but I was afraid I would never get confidence back in my ankle. With the help of these wonderful people in this great family-like environment I am back and feeling even stronger, and am already back into basketball. ProPT made me feel confident in my ankle and I am very excited for next football.

Professional Physical Therapy and Sports Medicine- No one does it better !!!!
Dr Raybuck and Dr Patt along with the entire staff have helped me get back from 2 spine surgeries, 1 finger injury, 1 knuckle replacement, complete shoulder replacement, 2 more knuckle replacements and Achilles reattachment.
My recoveries have all been successful and I attribute this to the knowledge and experience everyone has at PPT. The results are better when you have the confidence in the people working with you.
Thank you all so much for caring !!!

I had major rotator cuff/bicep surgery. When I first came to PT, I needed help getting my arm in and out of my sling. Now I can do everything I could do prior to the injury. I couldn’t have done this without their help.

From the moment you walk in you are greeted by the cozy relaxing atmosphere and friendly accommodating staff. They are attentive and kind making PT a great experience with their gentle methods and excellent knowledge. They stay up to date with technology and prove you with lots of information in a way that is easy to comprehend. Thank you Professional PT for all you do to help fix people quickly, affordably and safely. You are all so wonderful.

The ProPT team is amazing and know exactly what they’re doing. The front desk staff is attentive and welcoming and the physical therapists are incredible at what they do!

Professional Physical Therapy is the absolute best!
Dr Pratt and his Legion of PTA’s (Crystal, Sue, Amber & Tracy), assisted by Julia, Anthony & Jackie are all very technologically knowledgeable and experienced in the best Physical Therapy methods to return you to good health.
Their Exercise Programs are both Professional Challenging and understanding of the Patients capabilities. Each Program is uniquely targeted to challenge you to do your best to return to good health and mobility in the shortest time possible. They do so with high energy, dedication and compassion for each Patient under their care.
I also want to recognize the entire staff and complement them on the friendly, warm and family atmosphere created. From the minute you walk in the door you are greeted with a smile by an administration staff who is very attentive to insurance coverages and scheduling. They work closely with each Patient to develop a schedule which works for you.
Thank you all at Professional Physical Therapy for your hard work in strengthening and extending my range of motion in my shoulder and current commitment to accomplishing the same with my new right hip. Together you are very a special group of in the field of professional physical therapy!
Sincerely,
Michael Kelly

After having a very positive experience with PPT after having knee surgery, there was no doubt where I would go after having a total hip replacement surgery. Dr. Patt and all the therapists are amazing in guiding, directing, and pushing for a complete return to full activities. Within 3 months I am able to do more than I could before and already have and look forward to skiing again this year.

First impressions are everything and from the moment I stepped into Professional Physical Therapy I knew I was in good hands. The front desk staff is always so welcoming and I look forward to seeing their smiling faces when I go to therapy. My physical therapist performed an initial evaluation and explained the possible reasons for my pain and layed out a treatment plan for the next few months. Dr. Patt was very compassionate and made sure I understood all he had discussed with me.

I like the fact that there are many staff members involved in my treatment. All the physical therapy assistants are incredible and each brings something different to my sessions. I believe this has led to an overall positive, effective and enjoyable experience. The technicians at ProPT are also fabulous and always ready to lend a helping hand.

After coming here for the last several months, I can honestly say that they have all become like family to me. So, if you are searching for a physical therapy practice that will show you compassion and understanding while providing you with exceptional therapy services then look no further then Professional Physical Therapy and Sports Medicine, Inc.

Best physical therapy clinic around, the clinicians and staff are AMAZING!! Loved every visit, thank you for helping me Professional Physical Therapy!!! <3

I chose this place after reading some of these great reviews. Needed some help with my upper back after an accident. The initial consultation was extremely thorough and they got a full picture of my situation and any limitations or existing issues I have. All of the staff from front desk to assistants to therapsids are all very friendly and knowledgeable. It seems like it’s one, big family. Each visit I may be with someone different, but they all know my needs and are aware of my progress for the prior session. It’s a very relaxed, wide open space with everything you’d need to help recover from whatever you’re there for. Never too crowded and never a time where there is not enough equipment. Also never really and issue getting the dates/times I need for each appointment. I’ve been able to move them around with relative ease as-needed based on my busy schedule…so that accommodation goes a long way. Overall very pleased with their approach and how things have progressed for me over the past few weeks so far. Would highly recommend to anyone needing a little PT.

“I’m now doing the things I couldn’t do before. I am so grateful for all the help. Kudos to Dr.Patt, Crystal, Sue F and Amber as well as the great techs and their support many thanks.”

Sue F. Is amazing! She explained what she was doing and why it would help my foot heal. Great place, everyone is so friendly and helpful.

Crystal did a great job with pt and is very encouraging and supportive.

“I love this place. All of the staff from the front desk to the physical therapist have been amazing. Every PT had a way of assisting me in recovery. When I came in I used a cane and walker- Now I am skipping out- Well maybe walking out unassisted!”

After finding myself in constant pain and limited mobility due to old injuries and chronic psoriatic arthritis I had just about given up on any chance of being comfortable again. My primary care doctor suggested I try some PT to”get moving again”. My son had been to Professional PT a couple of years ago for a sports related injury and had great success so I made the appointment figuring what have I got to lose. Well as it turns out, that was the best decision I’ve made in a long time. The team developed a plan for me that was easy to follow and I started seeing results almost instantly. I particularly liked how I saw a different therapist at each visit because each of them had their own unique approach but at the same time pretty much picked up where the last one left off. I “graduated” yesterday feeling better than I have in a very long time. Thank you to Dr. Patt and all of his amazing staff.

Love Dr. Jill and the rest of the staff here!

I am completely impressed with how my physical therapist understandis every stage of my recovery. Not only is there an understanding of how to overcome my limitiations, but my therepaist understood how I was feeling in my body. Sometimes feeling unique pain and limitiations can make a person feel isolated, but having a person who not understands what you need to do to progress in treatment; and understands the inner challanges and pain associated with this journey, it a great comfort. Preofessional Physcial Therapy is a great place to get this support. I love these people!

They are very professional and very good my first visit I was in so much pain all day every day now after a month of pt from Tracy an Chrystal I am doing so much better I’m walking better less pain pretty sure they have magic hands thank you so much 👍🏼

This team just a great job in their care for your therapy. You really get a full session and are told exactly what exercise you will need to increase your strength. Everyone is very friendly and seem to genuinely care about your recovery.

This team just a great job in their care for your therapy. You really get a full session and are told exactly what exercise you will need to increase your strength. Everyone is very friendly and seem to genuinely care about your recovery.

Friendly knowledgeable staff, feeling of genuine concern, always make sure patient is at he or she’s comfort level..

Friendly knowledgeable staff, feeling of genuine concern, always make sure patient is at he or she’s comfort level..

I have been rehab at Professional PT for three different surgeries over the past 20 plus years. Since my last visit some of the staff has changed but the professionalism has not. It’s was nice to see a familiar face from times past. All the staff live up to the name over the door!

I have used this service several times in the past. It just keeps getting better and better. The physical facility is very clean, attractive and bright. Jill is very friendly, knowledgable and professional. She thoroughly explains what she is doing to help my condition, and she asks pertinent questions about my level of comfort. My past issues have been totally corrected by physical therapy, so I have complete confidence that my current one will be too.

“I hurt my shoulder a month before my softball season and the pain got worse when I started softball. My mom got me an appointment at Professional Physical Therapy which has been very helpful. My pain gradually got better so I could play the best I could.”

“I hurt my shoulder a month before my softball season and the pain got worse when I started softball. My mom got me an appointment at Professional Physical Therapy which has been very helpful. My pain gradually got better so I could play the best I could.”

The staff that greets you and does the scheduling is friendly, courteous, and helpful. The therapists that work with you setting up your initial consult to form a defined therapy program to its implementation during your visits are extremely knowledgeable, professional ,and personable. The supporting staff and aids were equally knowledgeable, professional, and personable. I felt very comfortable from my first consultation and throughout my visits. I knew I was in competent hands. All of my questions were answered and concerns were addressed. I would highly recommend Professional Physical Therapy to anyone looking for a great experience for any physical therapy needs.

The staff that greets you and does the scheduling is friendly, courteous, and helpful. The therapists that work with you setting up your initial consult to form a defined therapy program to its implementation during your visits are extremely knowledgeable, professional ,and personable. The supporting staff and aids were equally knowledgeable, professional, and personable. I felt very comfortable from my first consultation and throughout my visits. I knew I was in competent hands. All of my questions were answered and concerns were addressed. I would highly recommend Professional Physical Therapy to anyone looking for a great experience for any physical therapy needs.

Thanks to Dr. Jill and the team at ProPT my knee pain is gone and I can kneel, jump and run around with the kids and hit the gym myself!

Thanks to Dr. Jill and the team at ProPT my knee pain is gone and I can kneel, jump and run around with the kids and hit the gym myself!

Allie was so helpful thank you

I saw Dr. Patt for two months for my sciatic pain, I do maintenance for work and I’m constantly lifting heavy appliances and carrying them up to third-floor apartments. Before visiting PPT I was on reduced hours at work due to my back pain. I am now back to work full-time and feeling much better. Thank you so much to Dr. Pat and Amber for all of the help and to Allie at the front desk for answering all of my insurance and scheduling questions. I will definitely be back but hopefully I won’t need to be.

I saw Dr. Patt for two months for my sciatic pain, I do maintenance for work and I’m constantly lifting heavy appliances and carrying them up to third-floor apartments. Before visiting PPT I was on reduced hours at work due to my back pain. I am now back to work full-time and feeling much better. Thank you so much to Dr. Pat and Amber for all of the help and to Allie at the front desk for answering all of my insurance and scheduling questions. I will definitely be back but hopefully I won’t need to be.

Fantastic team here at ProPT! Been a longtime customer, and always happy with my therapy.

Fantastic team here at ProPT! Been a longtime customer, and always happy with my therapy.

Great place with great people! They get the job done and have gotten me fully recovered twice from shoulder surgery. Wouldn’t go anywhere else!

The care I have received has been excellent.

The care I have received has been excellent.

Dr Jill and the entire team are amazing! I highly recommend!!

Dr Jill and the entire team are amazing! I highly recommend!!

First time needing PT for a back issue and the folks here were great. Very professional, knowledgeable and friendly. Worked mostly with Greg & Tracy, would definitely recommend!

This physical therapy place has the best people. They are all so knowledgable and friendly and make you feel so welcome each time you enter.

This physical therapy place has the best people. They are all so knowledgable and friendly and make you feel so welcome each time you enter.

This was my first experience with physical therapy, and it was all positive. Therapists were knowledgeable and friendly, and the front desk staff made scheduling and insurance a breeze. I mainly saw Dr. Ross, who was always attentive and responsive- she even got back to me quickly when I emailed a question on the weekend. Highly recommend!

This was my first experience with physical therapy, and it was all positive. Therapists were knowledgeable and friendly, and the front desk staff made scheduling and insurance a breeze. I mainly saw Dr. Ross, who was always attentive and responsive- she even got back to me quickly when I emailed a question on the weekend. Highly recommend!

Thank You for all great care – Dr Pat & his team was THE BEST !!
Graston Massage & all rest of exercises & therapy really help me get rid of my pain.
Thank you – Thank y & Happy New Year !!

Thank You for all great care – Dr Pat & his team was THE BEST !!
Graston Massage & all rest of exercises & therapy really help me get rid of my pain.
Thank you – Thank y & Happy New Year !!

This was my first time ever needing PT. I had a pinched nerve in my knee causing pain when I tried to kneel on the floor with my new baby. During my initial intake, Dr. Ross listened to me and assessed what was going on so quickly and we made a plan together. Over the past few months, Dr. Ross and I worked together to get my knee feeling better. Not only is she extremely friendly and thoughtful, it’s obvious she knows exactly what she’s doing! I should also mention that the office is very organized with appointments and billing!

This was my first time ever needing PT. I had a pinched nerve in my knee causing pain when I tried to kneel on the floor with my new baby. During my initial intake, Dr. Ross listened to me and assessed what was going on so quickly and we made a plan together. Over the past few months, Dr. Ross and I worked together to get my knee feeling better. Not only is she extremely friendly and thoughtful, it’s obvious she knows exactly what she’s doing! I should also mention that the office is very organized with appointments and billing!

The staff was very helpful and friendly. I was convinced I would need surgery on my shoulder but Jill brought it back to feeling just about 100% again.

The staff was very helpful and friendly. I was convinced I would need surgery on my shoulder but Jill brought it back to feeling just about 100% again.

Great staff. Professional and very attentive to your health improvement.

Great staff. Professional and very attentive to your health improvement.

I new additional care was needed after several months of exercises provided by a different sports medicine practice,. This is when I turned to PPTSM and meet with Dr. Jill Trovo for a self evaluation.

I was very pleased with the self evaluation and recommendation for an 8 week program of stretching, exercises, and eventual laser therapy.

Working with Dr Jill has been a great experience. She is very attentive listener, always there for assistance and very knowledgeable. I’m happy to say after just three weeks my shoulder feels so much better and looking forward to a full recovery.

The whole staff is great and very courteous.

Thank you Dr. Jill and PPTSM team

-Kevin

I had my consult with Dr. Jill on Jan 20th and my first PT appointment on the 24th. I was very impressed by Dr. Jill, especially with how she listened to me and developed exercises specific to my therapy needs. So happy I chose Professional PT!

I had my consult with Dr. Jill on Jan 20th and my first PT appointment on the 24th. I was very impressed by Dr. Jill, especially with how she listened to me and developed exercises specific to my therapy needs. So happy I chose Professional PT!

Excellent in every way!! Thanks for everything!!

Excellent in every way!! Thanks for everything!!

Dr. Ross and the staff at Professional Physical Therapy are excellent. I entered PT to address a shoulder impingement. I had tried PT at other places but without success. Dr. Ross took the time to listen and to understand my overall health. She is very knowledgeable and the care I received was outstanding. I highly recommend her. I improved so much under their care and I have a plan for continuing to heal and get stronger. I am very grateful. Thank you!

ProPT is top-notch!! The staff is informative, attentive, patient, and friendly. The environment is comfortable and facility is well-equipped for my PT needs.

This is my second experience with pt and definitely the best!! The reception staff is courteous and friendly as well as helpful.
The pt staff is fabulous! They watch what you’re doing and make recommendations! You’re not a number but a person who is trying g to feel better.
Thank you Professional Physical Therapy! I am grateful!!

Dr Patt and team are great! I highly recommend them for all your physical therapy needs.

I had rotator cuff surgery in early September, 2 months letting it heal then ~5 months with ProPT. I could not be happier with the results. I am now back to all my prior activities – especially swimming. The staff at ProPT were enthusiastic, encouraging, pleasant and totally professional – and very patient in putting up with my endless questions. I give them a lot of credit for my steady progress. The admin staff was also very supportive with good communication. Thanks to you all!

I had rotator cuff surgery in early September, 2 months letting it heal then ~5 months with ProPT. I could not be happier with the results. I am now back to all my prior activities – especially swimming. The staff at ProPT were enthusiastic, encouraging, pleasant and totally professional – and very patient in putting up with my endless questions. I give them a lot of credit for my steady progress. The admin staff was also very supportive with good communication. Thanks to you all!

Everyone is very supportive and encouraging, while working you hard as needed

Everyone is very supportive and encouraging, while working you hard as needed

I have been to Professional Physical Therapy twice now for injuries I have had. Both times were phenomenal. The entire staff is very friendly and professional and they get you in for therapy no matter how busy your schedule is. Dr. Juliana Ross is my DPT. Dr Ross is Awesome. She is very happy and friendly and knows what she is doing. I have been dealing with a very tough sprained ankle and Dr. Ross is making it so I can function throughout my day. Without Dr. Ross’s help as well as the help from the entire staff of Professional Physical Therapy I would not be working. I highly recommend them to everyone who needs any kind of Physical Therapy. Now with 2 locations it’s easier to help more people. I look forward going to PT every week. Thank you Dr. Ross

I have been to Professional Physical Therapy twice now for injuries I have had. Both times were phenomenal. The entire staff is very friendly and professional and they get you in for therapy no matter how busy your schedule is. Dr. Juliana Ross is my DPT. Dr Ross is Awesome. She is very happy and friendly and knows what she is doing. I have been dealing with a very tough sprained ankle and Dr. Ross is making it so I can function throughout my day. Without Dr. Ross’s help as well as the help from the entire staff of Professional Physical Therapy I would not be working. I highly recommend them to everyone who needs any kind of Physical Therapy. Now with 2 locations it’s easier to help more people. I look forward going to PT every week. Thank you Dr. Ross

This is an AMAZING facility. Staff are courteous, caring, funny, and purely talented. It’s a brand new building just 2 miles out of Franklin ctr. Accessible from rte 495. The talent and obvious signs of education paired with the super support staff make them unique and stand ahead of any other. Dr. Jill and the staff are amazing.

This is an AMAZING facility. Staff are courteous, caring, funny, and purely talented. It’s a brand new building just 2 miles out of Franklin ctr. Accessible from rte 495. The talent and obvious signs of education paired with the super support staff make them unique and stand ahead of any other. Dr. Jill and the staff are amazing.

This experience has been rewarding and Dr. Jill listens and understands everything you are experiencing. She couldn’t be more caring and patient. Progress is definitely there. Highly recommend this group.

This experience has been rewarding and Dr. Jill listens and understands everything you are experiencing. She couldn’t be more caring and patient. Progress is definitely there. Highly recommend this group.

This is my first time ever having physical therapy and it has been a wonderful experience. Dr. Ross and Alex have been my primary therapists and they are wonderful but everyone in the group is amazing from the front desk on. They made me so comfortable and relaxed.
I highly recommend this group for all your physical therapy needs.

This is my first time ever having physical therapy and it has been a wonderful experience. Dr. Ross and Alex have been my primary therapists and they are wonderful but everyone in the group is amazing from the front desk on. They made me so comfortable and relaxed.
I highly recommend this group for all your physical therapy needs.

This was not my first time seeking the help of Physical Therapists throughout the past five years, and I have gone to therapy in multiple locations. One thing that sets ProPT aside from all other clinics is the friendly environment and knowledge about their field that each and every therapist holds. Dr. Ross helped explain to me why I had tendinopathy in my hamstring compared to other clinics who just told me the what and not the why. Everyone who works at ProPT helps to create the best therapy experience I have ever had!

This was not my first time seeking the help of Physical Therapists throughout the past five years, and I have gone to therapy in multiple locations. One thing that sets ProPT aside from all other clinics is the friendly environment and knowledge about their field that each and every therapist holds. Dr. Ross helped explain to me why I had tendinopathy in my hamstring compared to other clinics who just told me the what and not the why. Everyone who works at ProPT helps to create the best therapy experience I have ever had!

I have been going to Professional Physical Therapy for 3 weeks and have already noticed a marked improvement in the problem which my orthopedist wanted treated. The staff is friendly, knowledgeable, enthusiastic and helpful.
When I complained about a different issue, a “Charlie horse” which occurred during the night, my therapist immediately showed me a stretch which relieved the cramping on the spot! I am already a big fan of this practice!

I have been going to Professional Physical Therapy for 3 weeks and have already noticed a marked improvement in the problem which my orthopedist wanted treated. The staff is friendly, knowledgeable, enthusiastic and helpful.
When I complained about a different issue, a “Charlie horse” which occurred during the night, my therapist immediately showed me a stretch which relieved the cramping on the spot! I am already a big fan of this practice!

I would highly recommend Dr. Ross and Professional Physical Therapy, I’ve been treated for pain due to plantar fasciitis for a couple of months. Dr. Ross, Alex and Amber working as a team have been great to work with, providing a protocol of message and increasing levels of stretching and strengthening exercises. It’s very obvious that they care about their patient’s well being, they listen to their patients and make appropriate changes to the treatment. The graduate student assistants and the front desk folks are always very friendly and professional. Thank you for your great care.

I would highly recommend Dr. Ross and Professional Physical Therapy, I’ve been treated for pain due to plantar fasciitis for a couple of months. Dr. Ross, Alex and Amber working as a team have been great to work with, providing a protocol of message and increasing levels of stretching and strengthening exercises. It’s very obvious that they care about their patient’s well being, they listen to their patients and make appropriate changes to the treatment. The graduate student assistants and the front desk folks are always very friendly and professional. Thank you for your great care.

I tore my ACL and had to go through a surgery. I had my pre-surgery and post-surgery therapy with Professional Physical Therapy and Sports Medicine. Everyone was wonderful and very supportive throughout the process. I highly recommend this place. Thanks to them, I was able to recover fully.

Everyone is great from the front staff to the doctors to the PT. They are all so nice at the office and make PT a joy to go to. They work with you to find the best path for your recovery and measure results to make sure you’re making progress.

Everyone is great from the front staff to the doctors to the PT. They are all so nice at the office and make PT a joy to go to. They work with you to find the best path for your recovery and measure results to make sure you’re making progress.

Dr. Patt has been awesome! Listens to my concerns and knows when to push me to the level. Kyle always gets me with a smile! The office staff is great! Scheduling is easy.

Dr. Patt has been awesome! Listens to my concerns and knows when to push me to the level. Kyle always gets me with a smile! The office staff is great! Scheduling is easy.

My experience at Professional Physical Therapy in Franklin has been a pleasure. The therapists are friendly and always attentive and the setting is clean and comfortable. Dr. Ross is knowledgeable and very helpful in planning my treatment, which has already resulted in a noticeable improvement. I highly recommend her and the practice at this Franklin location.

My experience at Professional Physical Therapy in Franklin has been a pleasure. The therapists are friendly and always attentive and the setting is clean and comfortable. Dr. Ross is knowledgeable and very helpful in planning my treatment, which has already resulted in a noticeable improvement. I highly recommend her and the practice at this Franklin location.

Upon entering this facility, I was immediately impressed with the set up and cleanliness. It is a very comfortable place conducive to a successful therapy process. The staff is very attentive, organized and knowledgeable providing exceptional communication and service. Compared to other facilities I have been involved in, this experience has been the best by far for meeting all my needs. I cannot express enough my gratitude to Professional Physical Therapy in Franklin!

Upon entering this facility, I was immediately impressed with the set up and cleanliness. It is a very comfortable place conducive to a successful therapy process. The staff is very attentive, organized and knowledgeable providing exceptional communication and service. Compared to other facilities I have been involved in, this experience has been the best by far for meeting all my needs. I cannot express enough my gratitude to Professional Physical Therapy in Franklin!

I received PT services at Professional Physical Therapy & Sports Medicine for my left knee, about 8 years ago. With their professional knowledge, PT and help, that knee has been fine since that time . I am now back for their physical therapy for right knee arthritis. (why would I go anywhere else?) I am more relaxed and comfortable since my first re-visit for the right knee, where I also got information on on how arthritis affects my knee as well as targeted PT.

I received PT services at Professional Physical Therapy & Sports Medicine for my left knee, about 8 years ago. With their professional knowledge, PT and help, that knee has been fine since that time . I am now back for their physical therapy for right knee arthritis. (why would I go anywhere else?) I am more relaxed and comfortable since my first re-visit for the right knee, where I also got information on on how arthritis affects my knee as well as targeted PT.

Good team of therapists, nice facility, admin team also very friendly and responsive.

Good team of therapists, nice facility, admin team also very friendly and responsive.

I needed help with my IT band – it was so painful I was barely able to walk. The staff here identified the issue and gave me a plan that got me walking without pain within 8 weeks. Everyone is professional and friendly. I would definitely recommend Professional Physical Therapy!

I needed help with my IT band – it was so painful I was barely able to walk. The staff here identified the issue and gave me a plan that got me walking without pain within 8 weeks. Everyone is professional and friendly. I would definitely recommend Professional Physical Therapy!

Dr. Greg Patt is a true professional, a good listener, and very good at his job. He is also a nice guy. I sustained an injury to my lower back while playing pickleball. I was in pain and quite stiff. I was provided with a course of therapy (electrical, heat, stretch, various exercises, message, education) that vastly decreased my pain and improved my overall condition and functioning. I am back playing pickleball quicker than expected and feeling much better. Also, a thank you to everyone else who worked with me and assisted in my care. As far as scheduling, the front desk is easy to work with . I would highly recommend.

This is by far the friendliest and most professional PT location ever! Everyone is so nice and easy to talk too! They listen to your concerns and don’t push you when you’re not feeling great! They set achievable goals and always remain generally concerned with any ailments you are having. I never feel uncomfortable and always feel so welcomed! Highly recommend this place!

This is by far the friendliest and most professional PT location ever! Everyone is so nice and easy to talk too! They listen to your concerns and don’t push you when you’re not feeling great! They set achievable goals and always remain generally concerned with any ailments you are having. I never feel uncomfortable and always feel so welcomed! Highly recommend this place!

Excellent service and facilities!!

Excellent service and facilities!!

Very professional and pleasant facility and staff. Fixed my shoulder problem and got me working again. A worth while expenditure of time and effort

Very professional and pleasant facility and staff. Fixed my shoulder problem and got me working again. A worth while expenditure of time and effort

I would recommend Professional Physical Therapy to anyone who is in pain of any kind. They are very gentle and patient with your recovery. Best thing I’ve ever done for myself.

I would recommend Professional Physical Therapy to anyone who is in pain of any kind. They are very gentle and patient with your recovery. Best thing I’ve ever done for myself.

Highly recommend ProPT. The entire experience was exceptional. The front desk staff, all the PTs, the facility and equipment were first rate. I worked with Dr Ross and she was wonderful. The telehealth option also worked great for me. In 3 months my shoulder pain was gone and I could do activities again that had been painful for a year.

Highly recommend ProPT. The entire experience was exceptional. The front desk staff, all the PTs, the facility and equipment were first rate. I worked with Dr Ross and she was wonderful. The telehealth option also worked great for me. In 3 months my shoulder pain was gone and I could do activities again that had been painful for a year.

I always feel well cared for. The staff is professional and knowledgeable.

I always feel well cared for. The staff is professional and knowledgeable.

Very caring and helpful professionals.

Dr Patt is the best! And gives the best knee
massages!
And…Jay applies the best ice packs. I’m sorry I only have one more visit!

Dr Patt is the best! And gives the best knee
massages!
And…Jay applies the best ice packs. I’m sorry I only have one more visit!

Very happy with PT treatment by Dr. Cisto, Amber, and other team providers. Dr. Cisto is competent, helpful, friendly, responsive. She helped restore my mobility. I no longer need medications for sciatica. My severe pain has vanished. 9/19/23.

Very happy with PT treatment by Dr. Cisto, Amber, and other team providers. Dr. Cisto is competent, helpful, friendly, responsive. She helped restore my mobility. I no longer need medications for sciatica. My severe pain has vanished. 9/19/23.

I met with Dr Reed for shoulder and neck issues. She listened to my concerns related to pain and limited mobility and developed a targeted plan for me to work through. I have made a steady improvement in my mobility and my pain is gone. The practice is well staffed and organized. The home “App” is great to work with there are pictures and a video of each exercise and I can track what I have completed.

I met with Dr Reed for shoulder and neck issues. She listened to my concerns related to pain and limited mobility and developed a targeted plan for me to work through. I have made a steady improvement in my mobility and my pain is gone. The practice is well staffed and organized. The home “App” is great to work with there are pictures and a video of each exercise and I can track what I have completed.

I met with Dr. Ross for a knee injury. When I first arrived I couldn’t run for ten minutes without pain and discomfort and after just two weeks of their treatment and exercises I can run much better already! The staff there are very kind and helpful! Highly recommend!

I met with Dr. Ross for a knee injury. When I first arrived I couldn’t run for ten minutes without pain and discomfort and after just two weeks of their treatment and exercises I can run much better already! The staff there are very kind and helpful! Highly recommend!

I had a really good experience at Professional Physical Therapy in Franklin. All the personnel are helpful and friendly and my therapist, Dr. Jules Reed, was super. She listened to my issues, conducted tests to determine what may be causing those issues and gave me an exercise plan. I really appreciated her time an effort and I definitely will return to PPT if the necessity arises.

I had a really good experience at Professional Physical Therapy in Franklin. All the personnel are helpful and friendly and my therapist, Dr. Jules Reed, was super. She listened to my issues, conducted tests to determine what may be causing those issues and gave me an exercise plan. I really appreciated her time an effort and I definitely will return to PPT if the necessity arises.

Attentive, good treatment plan, timely and friendly atmosphere

Attentive, good treatment plan, timely and friendly atmosphere

Dr. Jules is doing a totally remarkable job helping to ease the pain & discomfort I’ve been experiencing due to what I’m hoping is only a partial tear of my rotator cuff. I’ve been seeing her at PT for the past month, and already I see quite an impressive improvement in both my comfort level and my ability to regain unrestricted movement & mobility.

Dr. Jules is doing a totally remarkable job helping to ease the pain & discomfort I’ve been experiencing due to what I’m hoping is only a partial tear of my rotator cuff. I’ve been seeing her at PT for the past month, and already I see quite an impressive improvement in both my comfort level and my ability to regain unrestricted movement & mobility.

This is an Amazing place to go to for your Physical Therapy needs! I’ve been going twice a week for a Rotator Cuff Injury. I can’t say enough good things about the care I have been receiving from Dr. Juliana Ross and her entire team. I’ve made steady progress in my range of motion of my shoulder since I started PT. The entire operation is 1st Class, including the Front Desk, who consistently provide Excellent Customer Service.

This is an Amazing place to go to for your Physical Therapy needs! I’ve been going twice a week for a Rotator Cuff Injury. I can’t say enough good things about the care I have been receiving from Dr. Juliana Ross and her entire team. I’ve made steady progress in my range of motion of my shoulder since I started PT. The entire operation is 1st Class, including the Front Desk, who consistently provide Excellent Customer Service.

If you need PT, this is the place!! It’s easy to schedule, conveniently located, and I can’t say e Pugh about the staff!! They truly care and know what they are doing. They’ve helped me so much! I highly recommend Professional PT!!!

If you need PT, this is the place!! It’s easy to schedule, conveniently located, and I can’t say e Pugh about the staff!! They truly care and know what they are doing. They’ve helped me so much! I highly recommend Professional PT!!!

Had therapy a few years back for my shoulders, both had been operated on previously 15yrs for one 12yrs for the other but a winter fall on the left and overuse on the right had me in therapy. They were able to set up an exercise program geared towards my specific needs and did a fantastic job. Both still feel great I kept the exercise cards that they use and still take time on occasion to run through them.
I am currently in therapy for both knees and hips for arthritis and again they have come up with an exercise program that has strengthened my knees and hips, back out walking 3+ miles at a time.
Happy about that.
Careing, friendly, professional, clean facility. Overall I would highly recommend them for your PT.

Had therapy a few years back for my shoulders, both had been operated on previously 15yrs for one 12yrs for the other but a winter fall on the left and overuse on the right had me in therapy. They were able to set up an exercise program geared towards my specific needs and did a fantastic job. Both still feel great I kept the exercise cards that they use and still take time on occasion to run through them.
I am currently in therapy for both knees and hips for arthritis and again they have come up with an exercise program that has strengthened my knees and hips, back out walking 3+ miles at a time.
Happy about that.
Careing, friendly, professional, clean facility. Overall I would highly recommend them for your PT.

They have been very helpful to get me back on my feet after sciatica. I’m so grateful.

They have been very helpful to get me back on my feet after sciatica. I’m so grateful.

Over the past several years I needed PT from total knee replacement and most recently sciatica. Dr Ross and the staff at Professional Physical Therapy are extremely knowledgeable, very professional and caring. If you need PT I highly recommend Professional Physical Therapy.

Ed

Over the past several years I needed PT from total knee replacement and most recently sciatica. Dr Ross and the staff at Professional Physical Therapy are extremely knowledgeable, very professional and caring. If you need PT I highly recommend Professional Physical Therapy.

Ed

I had a slip and fall during a winter storm. I injured my elbow and ankle. I was evaluated by Dr. Julianna Reed who was very professional and knowledgeable about developing a plan that would address both injuries. I have been to a few visits and am already seeing improvement and less pain. All of the staff are friendly and very supportive. I also was able to get my appointments that worked best for my schedule. I highly recommend Dr. Reed and Professional Physical Therapy.

I had a slip and fall during a winter storm. I injured my elbow and ankle. I was evaluated by Dr. Julianna Reed who was very professional and knowledgeable about developing a plan that would address both injuries. I have been to a few visits and am already seeing improvement and less pain. All of the staff are friendly and very supportive. I also was able to get my appointments that worked best for my schedule. I highly recommend Dr. Reed and Professional Physical Therapy.

I am currently being treated for my shoulder pain and I am happy with the treatment exercise program. The staff are friendly and helpful. This is my third week into treatment and I can feel I do have some improvement. . Thank you Dr. Juliana Ross and her team (Keith /Amber)

I am currently being treated for my shoulder pain and I am happy with the treatment exercise program. The staff are friendly and helpful. This is my third week into treatment and I can feel I do have some improvement. . Thank you Dr. Juliana Ross and her team (Keith /Amber)

Always a pleasure, people and place always bright and friendly ! Juliana was professional, and fun to be around! Also
enjoy everyone on staff

Always a pleasure, people and place always bright and friendly ! Juliana was professional, and fun to be around! Also
enjoy everyone on staff

I was recommended to this place by others who had used them and thank god I was because they were amazing. They were able to treat multiple injuries at the same time after my really bad motorcycle crash & helped me to heal fully. Staff & doctors are very knowledgeable & friendly. Would def recommend this place even if you don’t live close by. They literally changed my life. Thank you to everyone there, especially Dr. Ross.

I was recommended to this place by others who had used them and thank god I was because they were amazing. They were able to treat multiple injuries at the same time after my really bad motorcycle crash & helped me to heal fully. Staff & doctors are very knowledgeable & friendly. Would def recommend this place even if you don’t live close by. They literally changed my life. Thank you to everyone there, especially Dr. Ross.

The Dr. Ross Team is outstanding. Friendly, attentive, compasionate and able to answer all questions about my injury and the recovery plan.

The Dr. Ross Team is outstanding. Friendly, attentive, compasionate and able to answer all questions about my injury and the recovery plan.

I had a 2nd round of PT for about 8 weeks at the East location. This time it was for my hip/IT band area. As always, ProPT did an amazing job! Can’t say enough about how incredible the staff is. Should I ever need PT again, this is my go to spot.

I had a 2nd round of PT for about 8 weeks at the East location. This time it was for my hip/IT band area. As always, ProPT did an amazing job! Can’t say enough about how incredible the staff is. Should I ever need PT again, this is my go to spot.

Great place. Treating rotator cuff issues, and after a few sessions and following their customized exercise program for home I already feel an improvement.

Great place. Treating rotator cuff issues, and after a few sessions and following their customized exercise program for home I already feel an improvement.

Juliana Ross gave me an excellent exam to determine my problems and map out a plan for my therapy. She is very interested in her clients. I’m being treated for unsteady gait caused my 2 ruptured discs and lower lumbar pinched nerve. The sessions and the home exercises have been very effective. I particularly like the exercise application with instructions and short videos. All the therapists and front desk are very helpful with a warm welcome smile. This therapy has been absolutely 100% effective. I’m always looking forward to my next session. I’m walking better with improved balance. I highly recommend Professional Physical Therapy to anyone who is struggling!

Juliana Ross gave me an excellent exam to determine my problems and map out a plan for my therapy. She is very interested in her clients. I’m being treated for unsteady gait caused my 2 ruptured discs and lower lumbar pinched nerve. The sessions and the home exercises have been very effective. I particularly like the exercise application with instructions and short videos. All the therapists and front desk are very helpful with a warm welcome smile. This therapy has been absolutely 100% effective. I’m always looking forward to my next session. I’m walking better with improved balance. I highly recommend Professional Physical Therapy to anyone who is struggling!

The ladies were great at professional physical therapy and sports medicine. I had vertigo, took care of it and learned a lot about how to take better care of myself to prevent it from happening in the future.

The ladies were great at professional physical therapy and sports medicine. I had vertigo, took care of it and learned a lot about how to take better care of myself to prevent it from happening in the future.

I took the recommendation of my surgeon and started preparing for surgery with Pro PT six weeks prior to my left hip replacement. I’m convinced that this work made my transition back to unassisted mobility post-surgery much quicker. Pro PT also helped me with the work to successfully regain mobility and flexibility of the joint post-surgery.
This work concluded just in time for me to start a pre-surgery program for my right hip replacement seven months after the left. It was “rinse and repeat” with the same results.
Many thanks to Dr. Ross and the entire team at West Central for getting me back on my feet again.

I took the recommendation of my surgeon and started preparing for surgery with Pro PT six weeks prior to my left hip replacement. I’m convinced that this work made my transition back to unassisted mobility post-surgery much quicker. Pro PT also helped me with the work to successfully regain mobility and flexibility of the joint post-surgery.
This work concluded just in time for me to start a pre-surgery program for my right hip replacement seven months after the left. It was “rinse and repeat” with the same results.
Many thanks to Dr. Ross and the entire team at West Central for getting me back on my feet again.

Excellent !! Physical Therapist are caring , knowledgeable and professional.

Excellent !! Physical Therapist are caring , knowledgeable and professional.

Dr. Ross is very knowledgeable and explains everything well. Vertigo has improved greatly since I started PT.

I have received physical therapy from both Dr. Patt and Dr. Ross in the past few years. Everyone I have encountered are professional and caring, providing exceptional treatment. I highly recommend this office.

I have received physical therapy from both Dr. Patt and Dr. Ross in the past few years. Everyone I have encountered are professional and caring, providing exceptional treatment. I highly recommend this office.

Everyone is so kind, knowledgeable, and helpful! Great experience!

Feels like family here. Positivity abounds, everyone is friendly, encouragement given for the tough exercises, and most importantly, it works! I can finally move again. A friend actually commented over the weekend that I’m moving better than they’d seen in years. That felt great. Highly recommended.

Feels like family here. Positivity abounds, everyone is friendly, encouragement given for the tough exercises, and most importantly, it works! I can finally move again. A friend actually commented over the weekend that I’m moving better than they’d seen in years. That felt great. Highly recommended.

Exceptional team, professional / skilled individuals that help you achieve great results…. I greatly appreciate the time and explanation of the detailed program for recovery. All the team members are focused on my success, friendly, respectful, and kind… genuine caring and interest to support and help

Exceptional team, professional / skilled individuals that help you achieve great results…. I greatly appreciate the time and explanation of the detailed program for recovery. All the team members are focused on my success, friendly, respectful, and kind… genuine caring and interest to support and help

I’ve chosen this PT clinic for broken hip in 2005, then ten yrs later for shattered pelvis and lower spine fracture, and now eight yrs later for scoliosis curvature/lumbar spine/disc deterioration issues … I could not have asked for a better team of expert clinicians and staff to help me through everything all these years.

I am receiving great care and my back is steadily improving. All my questions are answered and modified exercises are provided when needed. I would highly recommend all of the physical therapists here.

Dr. Jill and the entire team are fantastic. I went in feeling very discouraged with my shoulder pain and limited mobility. After several weeks of treatment my shoulder is feeling great! The staff is supportive, friendly and very knowledgable. I highly recommend!

The reason that I returned to Professional Physical Therapy for a hand injury in December is the amazing recovery I had several years ago after having knee replacement surgery and receiving physical therapy from PPT.
The physical environment is welcoming and relaxed. The front desk staff are smiling and cheerful evey time I come.
The people who give physical therapy to people like me have amazing skills and knowledge in their field and present themselves very professionally.
I have four more appointments to go and have made great progress.
Thank you, Professional Physical Therapy .

I’ve had a thorough assessment and treatment following a lower leg injury. Staff have been punctual, respectful, and highly professional. I’ve had a lot of PT, and this is a good clinic.

ProPT (W Central) in Franklin has been a great resource for me and my recovery. Dr. Ross, Amber, and Keith have provided me with great care and it’s be a pleasure to work with them. Look no further than this Professional Physical Therapy, they have a fantastic team.

The folks at Professional PT are VERY caring and considerate to your needs

Can’t say enough about the professionalism, not to mention how it’s helping my hip. I’ve been in pain for more than a month and these visits are helping greatly…

This is my second time using their services because the first time around my recuperation and healing progress was excellent. The staff here are very professional, knowledgeable, welcoming and friendly. They truly care about and listen to a patient’s needs and progress. I found them to be very accommodating with appointment scheduling. I would definately recommend Pro PT!